1 | POSITION PURPOSE & SERVICE AREA: The Delivery & Warehouse Crew [DWC] are responsible for excellent customer care in delivering fresh beer on time, rotating & merchandizing customer stock and reporting customer issues to area sales reps and the Warehouse Manager. The DWC are involve in ALL daily warehouse and delivery functions, including loading trucks for long haul and local deliveries as well as warehouse cleaning and upkeep. 2 | MAJOR DUTIES AND RESPONSIBILITIES: -Support inventory control activities of all supplies including packaging, raw goods, warehouse, brewery and retail materials, supplies and equipment required for the production, retail and administration teams.-Support best practices for all finished product for inventory loss control, freshness standards and efficient deliveries.-Assist in preventative maintenance and scheduling of all company vehicles and warehouse equipment (forklifts, pallet jacks, etc.). -Prepare accurate daily driving and safety logs.Maintain clean vehicle standards. Promptly submit accident/near-miss reports and exercise good driving practices.-Accurately prepare and deliver all orders to both retail accounts and outside distributors and return accurate paperwork back to MBC administration team.-Follow company delivery SOP-Adhere to all warehouse and delivery safety and cleanliness standards. Accurately report all incidents verbally and in writing to on site Supervisor/Manager.-Provide friendly, helpful, responsive and accurate customer service. 3 | ORGANIZATIONAL RELATIONSHIPS: The DELIVERY & WAREHOUSE CREW reports directly to the Warehouse Manager, works with Area Sales Reps on customer service and works with all administration staff on inventory management.
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