Job Details

The Associate Director will lead the build and operational management of a Bay Area presence for Control Risks global Online Threat Intelligence (OTI) team. They will work with the Global Head of OTI and regional team leads in the delivery of complex online threat intelligence engagements, ensuring effective coordination across the global department and with the regional OTI team leads in Washington DC, EMEA and APAC.

Tasks and responsibilities

Client Engagement

• Lead scoping conversations with existing and prospective clients as a subject matter expert. Provide insight into how OTI deliverables can bring value to our clients.
• Assist in the operational and commercial management of cross-regional engagements, acting as a key point of contact for client stakeholders.
• Develop additional business opportunities for the global team, with a primary focus on the Americas market.
• Produce proposals that address the needs of our clients across the full range of OTI deliverables.
• Brief external stakeholders on intelligence product, including key findings, analysis and recommended mitigation actions for our clients.
• Innovate and provide engaging solutions to the challenges of our clients, proactively anticipating their security needs.
• Demonstrate and understanding and awareness of the broader complimentary offerings of other teams within Digital Risks.

Intelligence Assessments

• Lead on complex intelligence investigations, utilizing a broad range of sources to provide analytical conclusions and advice to our clients.
• Take a lead role in organizing, conducting and reviewing monitoring deliverables and threat and exposure assessments.
• Provide tactical and strategic level insights to our clients related to their threat environment and broader industry trends.
• Produce high-quality written analysis in a time-sensitive manner.
• Ensure that there is alignment with the global delivery teams, working with them to standardize intelligence product and deliverables on key global engagements.
• Innovate and provide engaging solutions to the objectives of different stakeholders. Work with the OTI global leadership to develop products and enhance underlying methodologies.

Team Management

• Recruit, train and manage the team for the Bay Area OTI presence.
• Work with the regional OTI leadership in the Americas, EMEA and APAC; ensuring that all teams are effectively coordinated from an operational perspective.
• Ensure that global processes and workflows are effectively managed and reflected evenly across each region.
• Promote a management and team culture that incentivizes high performance and collaborating across regions within the business.

Operations and Business Management

• Take a leading role in ensuring adherence to KPI metrics, using those insights to inform operational and commercial decisions.
• Liaise with peers in the global OTI team, coordinating delivery on global engagements and ensuring standardization of SOPs and final deliverables.
• Act as a key point of contact for invoicing and forecasting in OTI AMER.
• Oversee and adherence to all operational and confidentiality requirements by the team. Ensure that all policies are maintained and followed throughout.
• Develop thought leadership and marketing activity to increase awareness of OTI throughout the business.

• Minimum five years' experience in a threat intelligence role, with primary responsibility for running complex intelligence investigations and managing client relationships.
• Deep investigative experience in identifying and analyzing information from open sources, social media and deep and dark web avenues.
• Track record of managing client relationships with intelligence and security subject matter experts and other key stakeholders.
• Experience of enhancing business development opportunities including scoping conversations, briefings and development of proposals.
• Demonstrable experience of coordinating intelligence product, including direction setting, collection planning for intelligence teams and reviewing intelligence output from peers.
• Developed understanding of the interaction between threatening online behavior and physical security incidents.
• A strong understanding and practical knowledge of the intelligence cycle, source evaluation and techniques used to ensure objectivity, actionability and relevance of intelligence product.
• Graduate degree in Security Studies, Intelligence, Threat Intelligence or related fields.
• Preferred : Knowledge of additional non-English languages.

The base salary range for this position is $140,000-$150,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risksparticipatesin the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates.For more information on E-Verify, please visit www.uscis.gov.

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.