nalyze credentialing applications and perform primary source verification of credentials.
Determine appropriate network participation and obtain executed contracts to formalize provider relationships.
Respond to internal and external inquiries regarding provider participation, credentialing, and status updates.
Maintain provider files and update MDStaff and electronic records for credentialing, recredentialing, demographic updates, and terminations.
Identify, analyze, and resolve provider file issues, ensuring data integrity and proper system integration.
Prepare written requests and follow up with providers to obtain missing information.
Ensure compliance with state laws, departmental guidelines, and corporate procedures.
Requirement/Must Have:
Minimum 3 years of experience in physician credentialing or health insurance/managed care operations (customer service, claims, billing, enrollment, or call center environment).
Proficiency in Excel, including pivot tables.
Excellent verbal and written communication and interpersonal skills.
Knowledge of medical terminology.
bility to interpret jurisdictional requirements and apply reasoning to verification processes.
Strong attention to detail and adherence to standard operating procedures.
Qualification and Education:
High School Diploma required.
Bachelor's degree in Business, Healthcare Administration, or related field preferred.