Job Details

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains, and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect and create.

We are proud to be a Forbes 4-Star and Michelin 2-Key rated property-setting the standard for luxury, sustainability, and personalized service.

We are seeking colleagues who can uphold and enrich a culture that embraces great design and superlative service. Our hotel seeks unique individuals with a passion for intuitive and personal hospitality, who thrive in an atmosphere of authenticity and spontaneity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests choose our resort because of our caring and attentive colleagues who deliver meaningful, surprisingly different experiences.

Position Overview

The Assistant Food and Beverage Manager is responsible for overseeing the food and beverage areas within the resort. This role includes scheduling, forecasting, training, and compliance with all relevant laws and operating procedures. The Assistant Manager will play a critical role in service execution, team leadership, and guest satisfaction, as well as contributing to financial performance and event coordination.

Key Responsibilities

• Assist the Food and Beverage Manager in planning, directing, and coordinating all food and beverage operations to ensure high-quality service and profitability.
• Supervise and support food and beverage staff, including hiring, training, scheduling, and performance management.
• Provide ongoing coaching and feedback to staff regarding service on the floor, ensuring consistency in delivering exceptional guest experiences.
• Ensure compliance with health, safety, and hygiene standards in all dining areas.
• Collaborate with the culinary team to maintain menu quality and consistency, aligned with the resort's luxury standards.
• Monitor guest satisfaction and address service issues promptly and professionally.
• Manage budgets, control costs, and help achieve financial targets.
• Oversee inventory management and procurement of food, beverages, and supplies.
• Innovate and implement guest dining enhancements that drive revenue and customer delight.
• Foster strong relationships with vendors to ensure quality and timely deliveries.
• Stay informed on industry trends and incorporate best practices into operations.

Salary and Benefits

This is a salaried position with an annual range of $80,000 - $90,000. Final compensation will be determined based on experience and qualifications.

Hyatt offers exceptional benefits, including:

• Complimentary stays at Hyatt hotels worldwide
• Tuition reimbursement and wellness benefits (e.g., Headspace subscription)
• Paid time off, including parental leave and adoption assistance
• Medical, Dental, Vision, and 401K with company match after one year

Ventana Big Sur colleagues also enjoy:

• Gas stipend for qualified candidates
• Onsite housing for qualified candidates
• Complimentary daily meals

Equal Opportunity Employment

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.