Job Details

Customer Service Specialist With Czech And Slovak | 100% Remote

Join our team at Foundever! Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great peopleacross Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

Customer Service Specialist with Czech and Slovak Fully remote work mode from Poland. Your daily tasks: Providing the highest level of customer service (contact with clients via phone and e-mail); Updating information regarding cases. Meeting targets, following company policies and procedures, ensuring quality; Performing daily tasks in an efficient and timely manner.

What do we expect from you? Language skills: Proficiency in Czech (C1/C2) and Slovak (C1/C2) and knowledge of English (B1-B2 level); Experience: Great if you have experience in technology focused roles and in customer service in general; Technology: Knowledge of MS Office and developed computer skills; Personality: Motivated, enthusiastic, open to having clear conversations with customers, solution oriented.

Advantages will be: Independence AND ability to work with minimal supervision; Tech savvy background, ability to solve problems, troubleshooting skills; Attention to detail;

Working conditions: Contract of employment; Working from the comfort of your own home; Day shifts from Monday to Friday; Equipment for work provided by us.

We offer: Co-financing for eyeglasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.), Private Medicover healthcare; Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; Professional development through training and cross-location cooperation at the international level.

Terms and conditions apply. Don't hesitate and apply now!

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