Job Details

Member Service Representative

A top healthcare provider in the Pacific Northwest is hiring member service representatives to support their team in the Renton and Spokane areas. These positions are fully remote but candidates must live locally to the main Renton and Spokane areas for equipment. Resolve complaints and inquiries and provide information to members, prospective members, providers, other insurance carriers, agents and brokers, attorneys, employer groups and other member or provider representatives in writing, in person and over the telephone. Issues may be health plan related (e.g. medical coverage, claims, referrals, eligibility) or delivery system issues (e.g., appointment access, medical center service complaints, physician selection, fee quotes, patient billing issues).

Skills & Qualifications:

• 1 year of high volume call center experience and having worked from home before
• Call center experience ideally be within a regulated industry such as Healthcare, Insurance, Banking, Credit, Etc.
• Call center experience in a health care or insurance environment preferred

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health and Dependent Care Spending Accounts (HAS & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time off/Leave (PTO, Vacation, or Sick Leave)

This is a contract to hire position based out of Renton, WA. The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

Application Deadline: This position is anticipated to close on Jan 20, 2026.

TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.