Job Details

Job Description
We are hiring a full-time Senior Product Manager to lead the execution and scaling of new telehealth offerings within a regulated healthcare and e-commerce environment. The role sits at the intersection of e-commerce platforms, healthcare workflows, and regulatory compliance, with a strong emphasis on building 0-1 products that can scale securely and efficiently.
Required Skills & Experience

• 4-6+ years of Product Management experience, including hands-on work in Digital Health or Telehealth
• Proven experience leading 0-1 product builds, including subscription-based products
• Direct experience designing or integrating telehealth and/or digital intake workflows
• Strong understanding of regulated data handling, privacy, and security best practices (HIPAA, PHI)
• Experience working closely with Engineering on platform builds, API integrations, and system workflows
• Familiarity with SFCC, Salesforce (SFDC), and SQL
• Strong ability to identify and clearly define problems before solutioning

What You Will Be Doing

• Own product strategy and roadmap for telehealth-connected offerings and workflows
• Define and prioritize initiatives aligned with business objectives, conversion goals, and revenue growth
• Design and manage the full telehealth user journey, including scheduling, intake, provider review, follow-up, and documentation delivery
• Partner with Engineering to integrate telehealth platforms, EHR systems, and third-party APIs
• Define core features including appointment flows, payment logic, notifications, and document delivery
• Ensure HIPAA, PHI, and regulatory compliance in collaboration with Legal and Compliance teams
• Work with providers and/or telehealth partners to establish scalable review and approval processes

Product Focus Breakdown

• 35% Product Strategy, Roadmap & Discovery
• 30% Telehealth Workflow & Subscription Feature Development
• 20% Cross-Functional Collaboration (Engineering, Marketing, CX, Legal, Compliance)
• 15% Compliance, Provider Processes & Operational Scaling

Daily Responsibilities

• 45% Product Definition, Requirements, and Roadmap Execution
• 30% Cross-Functional Collaboration and Stakeholder Alignment
• 15% Workflow Optimization, Metrics Review, and Iteration
• 10% Compliance Review and Provider/Partner Coordination

The Offer
You will receive a competitive benefits package, including:

• 100% coverage Medical, Dental, and Vision Insurance
• Paid Vacation Time
• 401(k)
• Bonus

Applicants must be currently authorized to work in the United States on a full-time basis now and in the future.

Posted by: Paul Kim