Job Details

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

We are looking to add great US-based Freelance Festival Event Site Operations Managers onto our roster. By applying here you will be considered for upcoming short & long term contracts with TAIT. This application is not for full-time employment.

The Festival Event Site Operations Manager is responsible for overseeing all site-related logistics for large-scale outdoor events, including planning, execution, and closeout. This role manages site operations, on-site teams, and vendors while serving as a key point of contact with clients and department heads. The Site Operations Manager ensures clear communication of project status, coordinates site team and vendor schedules and crew calls, tracks deliverables, and supports a safe, efficient, and well-executed event site.

Key Responsibilities:

Site Operations & Logistics

• Manage the day to day activities of the site team & site vendors.
• Manage and execute all site infrastructure elements from build through break including (but not limited to):
• Office containers, restrooms, bike rack, fencing, scrim, water & waste management, tenting, heavy equipment & motor pool, tools, tables & chairs, power & HVAC. etc.

Client Management

• Attend client meetings alongside the Client Lead.
• Manage, track, and respond to daily client requests related to site operations.
• Participate in department-specific meetings focused on site planning, staffing, guest experience, and execution.

Project Staffing

• Advise on site team hiring process.
• Oversee site team members during build, show and break.
• Provide end of project feedback on staffing to the Core Team Staffing Manager and also escalate any staffing concerns during the project (should they occur).

Team Management

• Lead daily department meetings during on-site phases, as appropriate.
• Establish and manage team communication channels (e.g., Slack, WhatsApp).
• Collaborate closely with other departments to ensure seamless planning and execution across the site.
• Act as key personel in Emergency Action Plans and Health & Safety plans.

Supplier/Vendor Management

• Serve as the on-site point of contact for site-related vendors and suppliers.
• Ensure vendors meet contractual obligations, safety standards, and event timelines.

Wrap/Post Show Close Out:

• Oversee load out and return of all site-related assets.

• Complete post-event recap reports, including lessons learned and key data points.
• Upload final documentation, photos, and videos to designated platforms (e.g., Box).
• Submit department-specific after-action reports and required paperwork.

Qualifications:

• Strong project management experience.
• Proven ability to evaluate processes, identify efficiencies, and improve workflows.
• Ability to read, interpret, and thoroughly review site plans, production drawings, and layouts; identify conflicts or gaps; and provide clear, actionable notes and feedback to internal teams, vendors, and clients.
• Experience developing strategy and collaborating with executive leadership and core teams.
• Play a key role in communications with all stakeholders and departments.
• Ability to provide an external perspective and strategic point of view to the team.
• Guarantee communication paths are frequent and open.
• Enforce policies & procedures.
• Ensure that all work conforms to pre-established specifications & standards of TAIT.
• Take initiative, multi-task, and work positively in a fast-paced environment.
• Work with discretion, diplomacy, confidentiality, and tact in high-pressure settings.
• Demonstrate a sense of urgency & act responsively.
• Work independently as well as within a team environment.
• Supremely organized, detail-oriented, and thorough.
• Comfortable working across multiple time zones for meetings/calls.

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.